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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We may collect the following information:

  • Name and job title
  • Contact information including email addresses
  • Demographic information such as postcodes, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Physical address or email address
  • Phone number
  • Last four credit card digits
  • Shipping tracking numbers ( these are unique to an order, and thus to a person)
  • IP address

What personal information do we collect from the people that visit our blog, website or app?

We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To quickly process your transactions
  • To send periodic emails regarding offers or other products and services

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Controlling your personal information

You may choose to restrict the collection or use of your personal information.

How long we keep your information

If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.

We may need your personal information to establish, bring or defend legal claims or for tax reasons.

For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under How we use your information above.

Opt Out Of Marketing Communications

We value your privacy and we will always respect your choice to not receive marketing communications (Email and phone call quotes)

If you do not want to hear from us about our or our partners’ products and services, you can simply tell us by contacting us at [email protected]

You can also choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of the marketing related emails you may receive from us.

If you prefer, you can also call our Customer Service team on +61 7 3103 3265 and express your preference to not receive email communication and phone call quotes.

What are cookies?

andrewredwards.com (“us”, “we”, or “our”) uses cookies on the https://andrewredwards.com website (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

How andrewredwards.com uses cookies?

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
When you use and access the service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

We use cookies to:

  • Understand and save user’s preferences for future visits
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future
  • We may also use trusted third-party services that track this information on our behalf

We use both session and persistent cookies on the service and we use different types of cookies to run the service:

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

What are your choices regarding cookies?

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

  * For the Chrome web browser, please visit this page from Google:
    https://support.google.com/accounts/answer/32050

  * For the Internet Explorer web browser, please visit this page from Microsoft:
    http://support.microsoft.com/kb/278835

  * For the Firefox web browser, please visit this page from Mozilla:
    https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

  * For the Safari web browser, please visit this page from Apple:
    https://support.apple.com/kb/PH21411?locale=en_US

  * For any other web browser, please visit your web browser’s official web pages.

You can learn more about cookies and the following third-party websites:

  * AllAboutCookies:
    http://www.allaboutcookies.org

  * Network Advertising Initiative:
    http://www.networkadvertising.org

Who we share your information with and why

Third party disclosure

We do not sell, trade your Personally Identifiable Information.

Some of the services we sell are provided by external partners – Siteground, DRIP, Google, Paypal, Stripe, Facebook, Adobe, WordPress, Joomla, Twitter, Linkedin, domain registrars like Tucows, Moniker and Open provider, GlobalSign for SSL certificates, Cloudflare for CDN and others. They need the client’s data so they can deliver the service.

What we can make sure is that our partners adhere to data protection obligations and responsibilities to the protection of your data the same way we do.

You can also choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of the marketing related emails you may receive from us.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Remarketing with Google Adwords & Adsense & Facebook
  • DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 1 business day.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third-party email marketing services for compliance, if one is used
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] or

Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Data Protection Officer

Our data protection officer’s contact details are;
Andrew Edwards, [email protected]

User rights

Your principal rights under data protection law are: 

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://andrewredwards.com/contact/

Last Edited on 2018-06-30

+61 (0) 2 8006 0344 (Sydney Office)
+61 (0) 7 3103 3265 (Brisbane Office)
An additional international prefix code may be required in front of
the country codes shown, depending on where you are phoning from.
+44 020 3129 1591 (UK Office)
+1 650 282 2042 (USA Office)

Mountain View

+61 (0) 2 8006 0344 (Sydney Office)
+61 (0) 7 3103 3265 (Brisbane Office)
+44 020 3129 1591 (UK Office)
+1 650 282 2042 (USA Office)

Mountain View

An additional international prefix code may be required in front of
the country codes shown, depending on where you are phoning from.

Our Partners Include

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We may collect the following information:

  • Name and job title
  • Contact information including email addresses
  • Demographic information such as postcodes, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Physical address or email address
  • Phone number
  • Last four credit card digits
  • Shipping tracking numbers ( these are unique to an order, and thus to a person)
  • IP address

What personal information do we collect from the people that visit our blog, website or app?

We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To quickly process your transactions
  • To send periodic emails regarding offers or other products and services

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Controlling your personal information

You may choose to restrict the collection or use of your personal information.

How long we keep your information

If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.

We may need your personal information to establish, bring or defend legal claims or for tax reasons.

For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under How we use your information above.

Opt Out Of Marketing Communications

We value your privacy and we will always respect your choice to not receive marketing communications (Email and phone call quotes)

If you do not want to hear from us about our or our partners’ products and services, you can simply tell us by contacting us at [email protected]

You can also choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of the marketing related emails you may receive from us.

If you prefer, you can also call our Customer Service team on +61 7 3103 3265 and express your preference to not receive email communication and phone call quotes.

What are cookies?

andrewredwards.com (“us”, “we”, or “our”) uses cookies on the https://andrewredwards.com website (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

How andrewredwards.com uses cookies?

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
When you use and access the service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

We use cookies to:

  • Understand and save user’s preferences for future visits
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future
  • We may also use trusted third-party services that track this information on our behalf

We use both session and persistent cookies on the service and we use different types of cookies to run the service:

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

What are your choices regarding cookies?

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

* For the Chrome web browser, please visit this page from Google:
https://support.google.com/accounts/answer/32050

* For the Internet Explorer web browser, please visit this page from Microsoft:
http://support.microsoft.com/kb/278835

* For the Firefox web browser, please visit this page from Mozilla:
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

* For the Safari web browser, please visit this page from Apple:
https://support.apple.com/kb/PH21411?locale=en_US

* For any other web browser, please visit your web browser’s official web pages.

You can learn more about cookies and the following third-party websites:

* AllAboutCookies:
http://www.allaboutcookies.org

* Network Advertising Initiative:
http://www.networkadvertising.org

Who we share your information with and why

Third party disclosure

We do not sell, trade your Personally Identifiable Information.

Some of the services we sell are provided by external partners – Siteground, DRIP, Google, Paypal, Stripe, Facebook, Adobe, WordPress, Joomla, Twitter, Linkedin, domain registrars like Tucows, Moniker and Open provider, GlobalSign for SSL certificates, Cloudflare for CDN and others. They need the client’s data so they can deliver the service.

What we can make sure is that our partners adhere to data protection obligations and responsibilities to the protection of your data the same way we do.

You can also choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of the marketing related emails you may receive from us.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Remarketing with Google Adwords & Adsense & Facebook
  • DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 1 business day.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third-party email marketing services for compliance, if one is used
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] or

Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Data Protection Officer

Our data protection officer’s contact details are;
Andrew Edwards, [email protected]

User rights

Your principal rights under data protection law are: 

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://andrewredwards.com/contact/

Last Edited on 2018-06-30